Dealership job role
BDC / Internet Sales Representative: dealership job basics
Prepare for calls, texts, leads, and appointment-setting work.
Learn what BDC means, how online leads work, how appointments are set, and why follow-up speed and tone matter inside a dealership.
Skills beginners should understand
Lead follow-up
Phone scripts
Text/email basics
Appointment setting
CRM awareness
No-show follow-up
Start with the free checklist
Learn dealership departments, terms, customer flow, and interview basics before applying or starting your first week.
Download Checklist